FAQs.
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Most JISU members enrolled in courses with a total of 6 credits or more in one semester, will be automatically enrolled in the plan for one year. Please review your myJIBC account summary to confirm your inclusion in the plan or email services@jisu.ca
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In general, the plan covers (*):
80% coverage for prescription medications up to $2,000 per year;
Coverage of $50 per visit for treatments by paramedical providers (physiotherapist, chiropractor, etc) with total coverage of up to $300 per year per type of treatment;
Up to $725 per year in coverage for counselling by a psychologist, social worker/counsellor, Master of Social Work or Psychotherapist (provided at $75 per
Vision coverage at $225 every two years ($100 every two years for eye exams plus $125 every two years for prescription glasses, contacts, etc);
Dental coverage of up to $700 per year for preventative and restorative work at 80% coverage;
Gender affirmation surgeries not covered by your provincial/territorial health plan (reasonable and customary charges limited to $10,000 lifetime. See benefit booklet for more details
Travel insurance for trips of up to 90 days;
A comprehensive Life and Accident Insurance plan;
A legal advisory service that provides telephone legal assistance, simple legal letter templates and document review, and access to legal representation at a discount.
To inquire about opting in your family please contact our Services Coordinator at services@jisu.ca within the first 30 days of your program start date. Fees apply.
(*) as of September 2023 -
During the first 30 days of your program, you are in the Registration Period (named Change of Status previously). This period allows for students to be able to opt-out, opt in, withdraw from classes, or change to full or part-time studies.
GreenShield is not notified of your inclusion in the plan until after this period is completed. Once this period is over you will be able to register your account online to submit claims and use the mobile app. Any out-of-pocket expenses acquired during this period may be claimed online after its completion.
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Download the Green Shield+ App
Sign In
Submit your claim directly from your mobile device!
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Students can access their ID card on the Green Shield+ app.
Green Shield ID:
JSU + the last six digits of your student number + -00
Example: Your JIBC Student Number is 000123456 then your Health Plan number is JSU123456-00
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Like every other college or university, the health and dental plan at the Justice Institute Students’ Union is a universal service, meaning that everyone is included. However, if you already have coverage for extended health and dental benefits, usually through an employer or family member, you can opt-out of the plan provided by the Students’ Union.
To opt-out, the coverage you have currently needs to be equivalent to the Students’ Union’s plan.
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Extended health and dental insurance commonly includes such benefits as prescription medication, paramedical and extended health services and products, and comprehensive dental coverage, each at a level that provides tangible benefits. So, equivalent coverage would be a plan that has these essential elements, and is generally provided through a parent, spouse or employer.
Examples of coverages that are not equivalent coverage include basic BC government (or other provincial) medical coverage (MSP), travel insurance, emergency medical coverage, and certain individual coverage packages.
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After completing the opt-out process, a request to opt-out is sent to the Students’ Union, which processes the request by evaluating your information and ensuring that the equivalent coverage is valid. This process can sometimes take a few days or even a few weeks when volumes are high. You will receive an email informing you if your opt-out was successful or not within one week of submitting your opt-out request.
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Once you have applied to opt-out and your request has been accepted, you will be opted out of coverage for 12 months. This means that you must opt-out of coverage each year you are a member of the Union.
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Yes, you can apply to be re-added to the plan if the coverage you supplied when opting out has been discontinued through no fault of your own (as in you lost a job, you aged out of parental coverage, etc).
To opt back into the plan, you need to contact the Students’ Union within 30 days of losing your existing coverage to apply for readmission to the Students’ Union’s plan.
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All status First Nation Students who are not covered by a First Nations organization as a part of a funding agreement, are eligible for health benefits through the First Nations Health Authority. The First Nations Health Authority covers specific health-related items and services to meet the medical and dental needs of FNHA clients.
First Nations members may find it advantageous to keep their Justice Institute Students’ Union benefits as students are able to stack their coverage rates and pay less out-of-pocket expenses when receiving health-related items and services. To keep yourself informed of your coverage rates please visit fnha.ca/benefits and the Justice Institute Students’ Union Plan.
Opt-out & Opt-in Family.
Health & Dental Registration Help
This plan was only recently introduced, in September 2021. We appreciate your patience and understanding while we work through any issues.
To help you with registration and activation, we offer 20-minute meetings either virtually or in-person to guide you through the process step by step.
Please click to book your appointment below.
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Students who are already covered by equivalent health and dental plan may opt-out of the student health plan prior to the completion of the first 30 days of their program.
To opt-out please visit
Click “Opt Out Here” on the top menu bar
Complete the student information section with all relevant and accurate information. Make sure to hyphenate the dates required ie: 2020-05-27
Click “next”, you will then be required to provide information about your existing coverage.
After submission online, your opt-out request will be reviewed. If approved, the college will be notified to change your account to the opt out status ensuring you will be opted out of the plan for all future enrolments. If you have been charged for the health plan before your opt-out is processed, a refund will be credited to your account. If there are no outstanding fees on your account then the cashier will issue a cheque to the address on file. The entire process can take up to 30 days to complete.
Please note:
Proof of your alternate insurance is required
Only requests completed in the first 30 days or earlier of the program start date will be processed
Confirmation of completing the opt-out form does not guarantee the opt-out will be successful
Once you have successfully opted out of the health plan, you will remain opted-out indefinitely.
If your current insurance provider is “Great West Life” you will need to select “Canada Life”
Please note that the Medical Services Plan (MSP) is not considered to be equivalent to the JISU Health and Dental Plan.
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The family opt in fees are as follows:
One additional family member for 12 months: $285.00
Two or more family members for 12 months: $480.00
To opt in your family members please complete the following steps:
Sign into your AGA Member Portal.
Click on “Go to Benefits Portal” in the top left corner
Click on “Life Events” in the top panel
Click the “New Student Enrolment” link
Click the checkbox to indicate that you have read and understood the “terms and conditions”
Click on the blue arrow on the bottom right hand side of the screen
You are now in the enrolment screen! Here you can add your dependants!
Click the blue “ + add spouse or child”
Complete the information box to add a dependent and click save
Repeat the above steps for each additional dependant you would like to add
You will then see your family members listed as active – please note, for activation to be complete you must complete the payment process (see FINAL STEP). It will then take 48 hours to see your family members active on your Green Shield Membership Portal after payment.
Once you have added your dependants:
Click the blue arrow on the bottom right hand side of the screen
Continue to the next screen by clicking the blue arrow on the bottom right hand side of the screen
If you would like to add a beneficiary to your plan you can do so here, otherwise again click the blue arrow on the bottom right hand side of the screen to continue
Review your enrolment summary and click the check box on the bottom of the screen and click submit!
FINAL STEP
After completing the enrolment click on the “Dependant Payment Page” in the top panel
Select your payment option:
If you have added one dependant select “Pay for Member+1”
If you have added 2 or more dependants select “Pay for Member+2 or more”
Enter your payment information and click process